Help Centre Article: Fees and Charges
How do fees and charges work at A Perfect Space?
At A Perfect Space, we believe in transparency and simplicity when it comes to fees and charges. Here’s what you need to know about how payments are handled:
Payment Policy
Upfront Payment Requirement: To secure a booking, we require full payment of both the booking fee and the bond upfront. This policy ensures a smooth and seamless booking experience and guarantees access to our exclusive properties.
Booking Confirmation: We cannot confirm any bookings without upfront payment, as our locations are secured on a pre-paid basis. Payment must be completed at least 24 hours before anyone enters the property.
Bond Requirements
Bond Holds: To cover potential overtime, rubbish removal, or minor damages, we place a bond hold at the time of booking. This bond acts as a security measure to ensure the property is well-maintained during the booking period.
Bond Releases: Bonds are typically held until the property has been inspected post-booking. If no additional charges are required, the bond hold will be released.
Credit Card Payment Option
Credit Card Fee: If you wish to use a credit card, we offer this option with an additional processing fee. Simply select the credit card option during checkout if this is your preferred method of payment.
Important Notes
Lister Agreement Compliance: All listers agree to an upfront payment policy, ensuring that properties are prepared and reserved exclusively for our clients.
No Exceptions: This policy applies to all bookings to maintain the integrity of our process and provide our clients with the best service.
If you have questions about fees or need assistance with payment options, feel free to contact our support team. We’re here to help!